Tag Archives: business tools
The Minimalist Guide To Customer Relationship Management

The Minimalist Guide To Customer Relationship Management

Customer Relationship Management (CRM) is both a term for software that accumulates and disseminates customer information as well as a business strategy that is designed to improve the quality of the experience for the buyer. It is used by businesses to manage and ultimately improve the relationship with their customers. This includes capturing leads as […]

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Falmouth Boat Hire Website

Falmouth Boat Hire

Client: Falmouth Boat Hire – Tourist attraction offering self drive boats. Brief: To design and build a web property suitable for capturing market on related search terms and taking on-line bookings. Delivered:  Website design and build Booking system with fully integrated ecommerce solution including online payments at point of sale and SMS text notifications PR campaign with copy […]

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SAEOnLine Open Learning System

SAEOnLine

Client: SAE Institute Brief: To integrate an Online Audio School, offering short courses in the music technology sector, with an International Graduate School offering an MA in Creative Media Practice. The project spanned 3 years and included building the entire school methodology, systems, structures, processes, recruiting, training and guiding a staff team of 50 learning advisors […]

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